Warranty

CanadianCanopy.com warrants that each part of this product will be free from defects in material and workmanship for a period from date of purchase.

    Warranty Periods:

    • Professional 50mm Aluminum Frames - 5 years, first 30 days free parts replacements
    • Premium  40mm Aluminum Frames - 2 years
    • Economy 40 mm Steel Frames - 90 days
    • 600D Canopy tops - 6 month warranty regardless of the frame
    • Accessories (sand bags, side wall bars, flag connector etc) - 90 days

    These warranties is void if:

    • product is used other than normal use and maintenance conditions.
    • the product is modified or altered.
    • product is subject to abuse or neglect.
    • product damage is accidental or deliberate or caused by rain, wind or other forces of nature.
    • product use does not follow product instructions.

     The responsibility of CanadianCanopy.com or it’s authorized rep is to repair or replace, the missing or defective parts to the state each piece is intended to be upon purchase. 

    Under no circumstances will the retail customer, user, authorized representative or other person be entitled to any direct, special, indirect, consequential or exemplary damages due to the loss of use due to product damage or other defect in any product purchased from Canadian Canopy. Under no circumstances will any person be entitled to a sum greater than purchase price of the malfunctioning part.

    The warranty outlined here will not be extended or otherwise modified without the express written consent of Canadian Canopy or it’s parent company, Balloon Boys Promotions. All other warranties expressed or implied, including the warranties of merchantability, fitness for a particular purpose and fitness for use are excluded.

    Please contact Canadian Canopy  for specific shipping instructions before returning any part. All shipping costs must be pre-paid. Canadian Canopy will not be responsible for damaged of products in transit.

     

    This is Mitch Belfry, owner at CanadianCanopy.com. As you can see, Canadian Canopy Warranties are very fair and complete. Much more comprehensive than our competitors. We appreciate your business and look forward to a long business relationship with you. If there is anything I can do to make your experience more enjoyable, please don't hesitate to contact me directly at 1-844-PRINT-99.